Students Helping Students is a service that offers troubleshooting support for issues related to IT services and online learning tools including login assistance, computer functionality, campus printing, Wi-Fi, navigating College website, Blackboard and more.
The service is available for Douglas College students throughout the year. For the winter 2021 semester, this support will be provided by four co-op students on a one-on-one basis.
The extended support hours ensure the student assistants are available to support students in different time zones.
To support physical distancing as the pandemic continues, the student assistants are available to support you virtually, via videoconferencing or email.
The service is available Monday to Fridays, 7 a.m. to 9 p.m. PST
Contact via Zoom and Email at firstname.lastname@example.org
For technical assistance you may also contact the CEIT Service Desk