Printing

Douglas College’s printing management system is called Papercut.

For the 2021 Summer Semester, each student is given 60 sheets of free, letter-sized black and white printing.

Students can print up to 20 pages double-sided prints per print job. Larger print jobs can be accommodated by printing multiple batches. 

Printers are available in select student areas. For lab availability, visit COVID-19 FAQ page and refer to the FAQ “Can I still study on Campus".

Reached your free print limit for this semester?


Follow the steps below to purchase additional pages for printing.

  • Contact the Library Circulation Desk at 604-777-6130 or 604-527-5568, between 9:30am - 3:30pm, Monday to Friday, for additional pages.
  • The cost of purchasing additional pages is $0.10 per page. Use your credit card to make the payment. Please note the purchased pages are non-refundable and non-transferable.
  • You will receive an email indicating the pages have been added to your Papercut account.
  • The additional pages that you purchase are valid till the end of your study.

Check your balance


To check your available balance log in to https://print.douglascollege.ca or view your balance on your desktop in the top right corner (Ref: the screenshot below)

Printing 1

 

Issues with paper jams or toner


If your print job was unsuccessful due to a paper jam or a bad toner you can follow the below steps to get a refund.

  • Login to https://print.douglascollege.ca (on campus only).
  • On the left menu choose Recent Print Jobs (Click on Filter On for older print jobs). Select Refund.
Printing 2

 

If you need any other technical support while printing on campus, contact the Students Helping Students or email CEIT Service Desk at servicedesk@douglascollege.ca for assistance.

We encourage you to consider the environment and only print when necessary.

Students Helping Students

Students Helping Students is a service that offers troubleshooting support for issues related to IT services and online learning tools. 

View service hours