CEIT Service Alerts

1. Citrix Service Interruption 

  • Date/Time: Saturday, October 10 – 8PM to 11PM – Sunday October 11 – 8PM to 11PM
  • Description: CEIT will be performing infrastructure maintenance on the Citrix servers from October 10 to October 11.
  • Service interruptions up to 15 minutes in duration may occur during the update process. 
  • Contact CEIT Service Desk for Assistance 

2. myAccount and Employee Self-Service will be unavailable from Fri, Oct. 23 to Sun, Oct. 25 

  • Date/ Time: Friday, October 23, 5:00pm to Sunday, October 25, 11:59pm 
  • Description: myAccount and Employee Self-Service will be unavailable during this time due to an upgrade. 
  • Contact CEIT Service Desk for Assistance 

Students Helping Students

Students Helping Students is a service that offers troubleshooting support for issues related to IT services and online learning tools. 

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Student Guides

GET IT is your technology handbook to access, learnand know more about the IT services and support available to you at Douglas College.

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