Account Information for Employees


Username & Password




Employee Self-Service


Your nine digit Employee ID

Your employee self-service/myAccount PIN

Reset your PIN

PIN must not contain any spaces

College Computers

CNA (College Network Access) credentials

Username:in most situations, it will be yourlast name + first name initial + number.

Password: The password created by you when you first started at Douglas College



Register your personal email address to

Change/reset your CNA password


Still having problems?
Visit the CNA page on DC Connect.


LinkedIn Learning 

Sign in with your organizational account and enter Continue, and enter your CNA credentials




LinkedIn Learning 

Office 365 & Email

DC Connect

Your Douglas College email

Your CNA Password

DC Connect:

If you still can’t access the intranet but are using the right credentials, try different web browsers (e.g., Internet Explorer, Chrome, Firefox or Safari).



If you need further assistance, please call the Service Desk at 604.527.5330. Click here to view Service Desk hours.