Introduction to Employability Skills

Applied Community Studies
Customer Service & Cashier Training
Course Code
CSCT 0110
Semester Length
Max Class Size
Method Of Instruction
Typically Offered
To be determined


Course Description
This course is designed to help students identify the knowledge and skills required for obtaining and keeping employment. Course work will emphasize individual skill assessments, interpersonal communication skills, workplace responsibilities, teamwork skills, safety issues, and personal management skills for the workplace.
Course Content
  • value clarification and matching assessment skills into employment
  • long term and short term goals
  • dealing with barriers to employment
  • decision-making strategies
  • setting priorities in work and personal life
  • factors that contribute to confidence and self-esteem
  • communicating effectively with employers, supervisors, and co-workers
  • teamwork approach to completing tasks
  • strategies for handling stress
  • appropriate clothing choices for interviews and the work site


Methods Of Instruction
  • Lecture
  • Class discussion
  • Roleplays
  • Guest speakers
  • Written assignments
  • Videos
Means of Assessment

A mastery model of on-going evaluation will be used. A student will have completed the course when he/she has demonstrated through satisfactory completion of exercises and assignments that the course objectives have been achieved. Where formal tests are used mastery will be defined as a score of 80% or more.

Progress will be monitored on a regular basis by the instructor in consultation with each student. The student will be expected to maintain regular attendance and progress, actively participate in all lab instructed activities, and completes all assignments as directed

Learning Outcomes
  1. To help students explore their values and career choices through individual skill assessments
  2. To make realistic employment choices and to identify the steps necessary to achieve a goal
  3. To develop and practice self management skills for the work site
  4. To explore and  practice basic communication skills
  5. To learn skills for discussing and resolving problems on the work site
  6. To assess and improve personal grooming
  7. To promote safety awareness including rules and procedures on the work site




No prerequisite courses.



No equivalent courses.

Requisite for

This course is not required for any other course.

Course Guidelines

Course Guidelines for previous years are viewable by selecting the version desired. If you took this course and do not see a listing for the starting semester / year of the course, consider the previous version as the applicable version.

Course Transfers

Institution Transfer Details Effective Dates
There are no applicable transfer credits for this course.

Course Offerings

Summer 2021

There aren't any scheduled upcoming offerings for this course.