Business Communication

Faculty
Language, Literature & Performing Arts
Department
Communications
Course Code
CMNS 1115
Credits
3.00
Semester Length
15
Max Class Size
25
Method Of Instruction
Lecture
Seminar
Online
Hybrid
Typically Offered
Fall
Summer
Winter

Overview

Course Description
This course helps to prepare students for written business communication tasks required in the workplace. Through analysis, discussion and practice, students learn the purposes of business communication and how to recognize and use informational, persuasive, analytical and researched writing. They develop skills in using audience-based strategies to produce clear and concise business communication in a variety of forms. They also acquire and practise the research skills of identifying, summarizing and citing sources.
Course Content

Business Communication Framework

  • purpose
  • audience
  • context
  • message

Writing Skills

  • employ effective organizational strategies (e.g., direct or indirect approaches)
  • craft coherent, unified paragraphs and longer passages
  • write clear, correct sentences
  • demonstrate clarity, concision and readability
  • use word choice and tone appropriate to the situation
  • use appropriate formats (e.g., headings, bullet lists, layout)
  • ensure correct and/or conventional spelling, grammar and punctuation
  • present visual material (e.g., graphics, tables) effectively
  • summarize primary and/or secondary research

Writing Tasks

Instructors select from a variety of writing tasks such as

  • email (internal and external)
  • summaries
  • memoranda
  • business letters
  • informal reports
  • formal reports (approximately 1,500 words and requiring basic research and analysis)
  • job application package (e.g., cover letter, resume and writing samples)
  • social media posts

 

Methods Of Instruction

This course emphasizes learning through doing. Working individually and in groups, students will participate in discussion and analysis of various business communication documents, activities and case studies. Under the instructor's guidance, students integrate the results of basic primary and/or secondary research with plain language principles in a variety of business communication forms (email, summaries, memoranda, letters, resumes and reports). Other methods of instruction include lectures, group discussions, peer review, library research orientations, online activities and possibly field trips.

Means of Assessment

Evaluation is in accordance with the Douglas College Evaluation Policy and will be based on this general outline:

Formal research report 20-30%
Job application materials  10-20%
Additional writing tasks (at least 4 evaluations)  40-60%
Participation/professionalism 10%
  100%
Learning Outcomes

Students will gain an understanding of the value of clear and concise writing as an indispensable tool in business communication.

By the end of the course, successful students will be able to

  1. articulate the key concepts of business communication: purpose, audience, context and message
  2. apply these concepts in the analysis of business documents and in the production of their own documents
  3. use plain language principles and correct fundamentals in written assignments
  4. use appropriate word choice and tone in written assignments to ensure readability and accessibility
  5. interpret and summarize assigned readings
  6. prepare short business documents (e.g., email, memoranda, letters and resumes) consistent with professional standards, practices and conventions
  7. prepare a formal report on a business or business-related issue using basic primary and/or secondary research
  8. use appropriate procedures to conduct basic primary and/or secondary research and analyze it
  9. use a documentation method and style (e.g., APA) for primary and/or secondary sources
  10. accept, provide and learn from courteous and objective criticism, including peer editing
Textbook Materials

A required, current Canadian business communication text chosen by the instructor. For example, a current edition of 

  • Business Communication Essentials (Bovée and others)
  • Communicating for Results (Meyer)

Supplementary texts may also be required or recommended. 

Requisites

Prerequisites

Any College entrance Language Proficiency Requirement with the exceptions of the Douglas College Course Options in ELLA or ENGU and the assessments listed below. These require the specified higher standard for entry into CMNS, CRWR and ENGL courses.
• a minimum grade of C- in ELLA 0460, or a minimum grade of C- in both ELLA 0465 and 0475, OR
• a minimum grade of C- in ENGU 0450 or ENGU 0455 or ENGU 0490, OR
• Mastery in ELLA 0330 and any two of ELLA 0310, 0320, or 0340, OR
• TOEFL overall score of 83 with a minimum of 21 in Writing, OR
• IELTS overall score of 6.5 with no band below 6.0; for individual bands below 6.0:
       • if in Speaking, ELLA 0210 required
       • if in Reading or Listening, ELLA 0220 required
       • if in Writing, ELLA 0230 and ELLA 0240 required
OR
• CLB score of 8, OR
• CEFR level B2+, OR
• CAEL minimum overall and essay score of 70 (computer or paper based), OR
• recognized equivalent or exemption.

Corequisites

No corequisite courses.

Equivalencies

No equivalent courses.

Course Guidelines

Course Guidelines for previous years are viewable by selecting the version desired. If you took this course and do not see a listing for the starting semester / year of the course, consider the previous version as the applicable version.

Course Transfers

Institution Transfer Details Effective Dates
Acsenda School of Management (ASM) ASM BADM 110 (3) 2010/09/01 to -
Acsenda School of Management (ASM) ASM CM 1100 (3) 2006/01/01 to 2010/08/31
BC Institute of Technology (BCIT) BCIT COMM 1100 (3) or BCIT COMM 1116 (4) or BCIT COMM 1135 (3) or BCIT COMM 1140 (3) or BCIT COMM 1141 (3) or BCIT COMM 1143 (3) or BCIT COMM 1144 (3) or BCIT COMM 1145 (4) or BCIT COMM 1164 (3) or BCIT COMM 1169 (3) or BCIT COMM 1178 (3) or BCIT COMM 1180 (4) or BCIT COMM 1184 (3) or BCIT COMM 1188 (3) 2018/01/01 to -
Camosun College (CAMO) CAMO ENGL 170 (3) 2020/01/01 to -
Camosun College (CAMO) CAMO BUS 130 (3) 2013/01/01 to 2019/12/31
Capilano University (CAPU) CAPU CMNS 220 (3) 2018/01/01 to -
Capilano University (CAPU) CAPU CMNS 1XX (3) 2004/09/01 to 2017/12/31
Capilano University (CAPU) DOUG CMNS 1115 (3) & DOUG CMNS 1218 (3) = CAPU CMNS 220 (3) 2004/09/01 to 2017/12/31
Capilano University (CAPU) DOUG CMNS 1115 (3) & DOUG CMNS 1218 (3) = CAPU CMNS 220 (3) 2004/09/01 to 2017/12/31
College of the Rockies (COTR) COTR COMC 102 (3) 2013/09/01 to -
Kwantlen Polytechnic University (KPU) KPU CMNS 1140 (3) 2004/09/01 to -
Langara College (LANG) LANG CMNS 1118 (3) or LANG CMNS 2228 (3) 2007/09/01 to 2015/12/31
Langara College (LANG) LANG CMNS 1118 (3) 2016/01/01 to -
Langara College (LANG) LANG CMNS 2228 (3) 2006/09/01 to 2007/08/31
North Island College (NIC) NIC ENG 160 (3) 2007/09/01 to 2008/12/31
Okanagan College (OC) OC CMNS 112 (3) 2011/01/01 to -
Simon Fraser University (SFU) SFU PUB 210 (3) 2012/09/01 to 2013/08/31
Simon Fraser University (SFU) No credit 2004/09/01 to 2012/08/31
Simon Fraser University (SFU) SFU PUB 210 (3) 2013/09/01 to -
Thompson Rivers University (TRU) TRU ENGL 1XX (3) 2004/09/01 to 2007/08/31
Thompson Rivers University (TRU) TRU CMNS 1291 (3) 2014/01/01 to -
Thompson Rivers University (TRU) TRU ENGL 1071 (3) 2011/01/01 to 2013/12/31
Thompson Rivers University (TRU) TRU ENGL 1XXX (3) 2004/09/01 to 2007/08/31
Thompson Rivers University (TRU) TRU ENGL 107 (3) 2007/09/01 to 2010/12/31
Thompson Rivers University (TRU) TRU CMNS 1290 (3) 2015/09/01 to -
Thompson Rivers University (TRU) TRU ENGL 1810 (3) 2010/09/01 to 2015/08/31
Thompson Rivers University (TRU) TRU ENGL 181 (3) 2007/09/01 to 2010/08/31
Trinity Western University (TWU) TWU MCOM 2XX (3) 2019/05/01 to -
Trinity Western University (TWU) TWU COMM 1XX (3) 2004/09/01 to 2019/04/30
University of British Columbia - Okanagan (UBCO) No credit 2009/09/01 to -
University of British Columbia - Okanagan (UBCO) UBCO ENGL 1st (3) 2005/05/01 to 2009/08/31
University of British Columbia - Vancouver (UBCV) UBCV ARTS 1st (3) 2009/09/01 to -
University of British Columbia - Vancouver (UBCV) UBCV ENGL 1st (3) 2004/09/01 to 2009/08/31
University of Northern BC (UNBC) No credit 2004/09/01 to -
University of the Fraser Valley (UFV) UFV CMNS 125 (3) 2004/09/01 to -
University of Victoria (UVIC) UVIC ENGL 225 (1.5) 2007/09/01 to -
University of Victoria (UVIC) UVIC ENGL 225 (1.5) 2004/09/01 to 2007/08/31
Vancouver Island University (VIU) VIU ENGL 225 (3) 2004/09/01 to 2013/12/31
Vancouver Island University (VIU) VIU ENGL 204 (3) 2014/01/01 to -

Course Offerings

Fall 2021

CRN
Days
Dates
Start Date
End Date
Instructor
Status
32047
Tue Thu
07-Sep-2021
- 08-Dec-2021
07-Sep-2021
08-Dec-2021
Sestan
Janice
Open
CMNS 1115 002 - Additional seats and a waitlist will be added to this section at approximately 10:00 am on Wednesday, June 30, 2021.
Max
Enrolled
Remaining
Waitlist
25
24
1
0
Days
Building
Room
Time
Tue Thu
Coquitlam - Bldg. B
B2190
10:30 - 12:20
CRN
Days
Dates
Start Date
End Date
Instructor
Status
32048
Tue Thu
07-Sep-2021
- 08-Dec-2021
07-Sep-2021
08-Dec-2021
Sestan
Janice
Open
CMNS 1115 003 - Additional seats and a waitlist will be added to this section at approximately 10:00 am on Wednesday, June 30, 2021.
Max
Enrolled
Remaining
Waitlist
25
24
1
0
Days
Building
Room
Time
Tue Thu
Coquitlam - Bldg. B
B2190
12:30 - 14:20
CRN
Days
Dates
Start Date
End Date
Instructor
Status
32049
Tue
07-Sep-2021
- 08-Dec-2021
07-Sep-2021
08-Dec-2021
McDonald
Alison
Open
CMNS 1115 050 - Additional seats and a waitlist will be added to this section at approximately 10:00 am on Wednesday, June 30, 2021.
Max
Enrolled
Remaining
Waitlist
25
23
2
0
Days
Building
Room
Time
Tue
Coquitlam - Bldg. B
B2190
18:30 - 21:20
CRN
Days
Dates
Start Date
End Date
Instructor
Status
32436
Tue Thu
07-Sep-2021
- 08-Dec-2021
07-Sep-2021
08-Dec-2021
Howley
Ashton
Full
CMNS 1115 004 - Additional seats and a waitlist will be added to this section at approximately 10:00 am on Wednesday, June 30, 2021.
Max
Enrolled
Remaining
Waitlist
25
25
0
0
Days
Building
Room
Time
Tue Thu
New Westminster - North Bldg.
N5109
12:30 - 14:20
CRN
Days
Dates
Start Date
End Date
Instructor
Status
32743
Fri
07-Sep-2021
- 08-Dec-2021
07-Sep-2021
08-Dec-2021
Sestan
Janice
Full
CMNS 1115 001 - Additional seats and a waitlist will be added to this section at approximately 10:00 am on Wednesday, June 30, 2021.
Max
Enrolled
Remaining
Waitlist
25
25
0
0
Days
Building
Room
Time
Fri
Coquitlam - Bldg. B
B2190
12:30 - 15:20
CRN
Days
Dates
Start Date
End Date
Instructor
Status
32805
Tue Thu
07-Sep-2021
- 08-Dec-2021
07-Sep-2021
08-Dec-2021
Howley
Ashton
Open
CMNS 1115 005 - Additional seats and a waitlist will be added to this section at approximately 10:00 am on Wednesday, June 30, 2021.
Max
Enrolled
Remaining
Waitlist
25
23
2
0
Days
Building
Room
Time
Tue Thu
Anvil Office Tower
809
14:30 - 16:20
CRN
Days
Dates
Start Date
End Date
Instructor
Status
32940
Thu
07-Sep-2021
- 08-Dec-2021
07-Sep-2021
08-Dec-2021
McDonald
Alison
Open
CMNS 1115 007 - Additional seats and a waitlist will be added to this section at approximately 10:00 am on Wednesday, June 30, 2021.
Max
Enrolled
Remaining
Waitlist
25
24
1
0
Days
Building
Room
Time
Thu
Coquitlam - Bldg. B
B2190
14:30 - 17:20
CRN
Days
Dates
Start Date
End Date
Instructor
Status
34263
Wed
07-Sep-2021
- 08-Dec-2021
07-Sep-2021
08-Dec-2021
Howley
Ashton
Full
CMNS 1115 052 - Additional seats and a waitlist will be added to this section at approximately 10:00 am on Wednesday, June 30, 2021.
Max
Enrolled
Remaining
Waitlist
25
25
0
0
Days
Building
Room
Time
Wed
New Westminster - North Bldg.
N5109
18:30 - 21:20
CRN
Days
Dates
Start Date
End Date
Instructor
Status
34702
Mon Wed
07-Sep-2021
- 08-Dec-2021
07-Sep-2021
08-Dec-2021
McDonald
Alison
Full
CMNS 1115 008 - Additional seats and a waitlist will be added to this section at approximately 10:00 am on Wednesday, June 30, 2021.
Max
Enrolled
Remaining
Waitlist
25
25
0
0
Days
Building
Room
Time
Mon Wed
New Westminster - North Bldg.
N5109
12:30 - 14:20
CRN
Days
Dates
Start Date
End Date
Instructor
Status
34705
Tue Thu
07-Sep-2021
- 08-Dec-2021
07-Sep-2021
08-Dec-2021
Schechter
Samuel
Full
CMNS 1115 009 - Additional seats and a waitlist will be added to this section at approximately 10:00 am on Wednesday, June 30, 2021.
Max
Enrolled
Remaining
Waitlist
25
25
0
0
Days
Building
Room
Time
Tue Thu
New Westminster - North Bldg.
N5109
8:30 - 10:20
CRN
Days
Dates
Start Date
End Date
Instructor
Status
35848
Tue Thu
07-Sep-2021
- 08-Dec-2021
07-Sep-2021
08-Dec-2021
Schechter
Samuel
Open
CMNS 1115 010 - Additional seats and a waitlist will be added to this section at approximately 10:00 am on Wednesday, June 30, 2021.
Max
Enrolled
Remaining
Waitlist
25
24
1
0
Days
Building
Room
Time
Tue Thu
New Westminster - North Bldg.
N5109
10:30 - 12:20
CRN
Days
Dates
Start Date
End Date
Instructor
Status
36430
Wed
07-Sep-2021
- 08-Dec-2021
07-Sep-2021
08-Dec-2021
Howley
Ashton
Full
CMNS 1115 013 - Additional seats and a waitlist will be added to this section at approximately 10:00 am on Wednesday, June 30, 2021.
Max
Enrolled
Remaining
Waitlist
25
25
0
0
Days
Building
Room
Time
Wed
New Westminster - North Bldg.
N5109
14:30 - 17:20
CRN
Days
Dates
Start Date
End Date
Instructor
Status
36473
Mon
07-Sep-2021
- 08-Dec-2021
07-Sep-2021
08-Dec-2021
Gotovac
Ivana
Full
Max
Enrolled
Remaining
Waitlist
25
25
0
0
Days
Building
Room
Time
Mon
New Westminster - North Bldg.
N4305
12:30 - 15:20
CRN
Days
Dates
Start Date
End Date
Instructor
Status
36569
07-Sep-2021
- 08-Dec-2021
07-Sep-2021
08-Dec-2021
Haye
Tanya
Full
Additional seats and a waitlist will be added to this section at approximately 10:00 am on Wednesday, June 30, 2021.

This is a fully online course.
Max
Enrolled
Remaining
Waitlist
25
25
0
0
CRN
Days
Dates
Start Date
End Date
Instructor
Status
36663
07-Sep-2021
- 08-Dec-2021
07-Sep-2021
08-Dec-2021
Haye
Tanya
Open
Additional seats and a waitlist will be added to this section at approximately 10:00 am on Wednesday, June 30, 2021.

This is a fully online course.
Max
Enrolled
Remaining
Waitlist
25
22
3
0
CRN
Days
Dates
Start Date
End Date
Instructor
Status
36664
07-Sep-2021
- 08-Dec-2021
07-Sep-2021
08-Dec-2021
McDonald
Alison
Full
This is a fully online course.
Max
Enrolled
Remaining
Waitlist
25
25
0
0
CRN
Days
Dates
Start Date
End Date
Instructor
Status
37153
Fri
07-Sep-2021
- 08-Dec-2021
07-Sep-2021
08-Dec-2021
Gotovac
Ivana
Full
Max
Enrolled
Remaining
Waitlist
25
25
0
0
Days
Building
Room
Time
Fri
New Westminster - North Bldg.
N3406
12:30 - 15:20